News & Updates

In today’s fast-evolving digital landscape, data security has become one of the most critical pillars of business success especially for pharmacies and agrovets handling sensitive medical, inventory, and financial information. Yet, while many organizations focus on antivirus tools or data backups, the first and most overlooked line of defense often lies in something much simpler:… Read more: 3 Ways Role-Based Access Protects Your Pharmacy from Costly Data Breaches

When a new pharmacist or technician joins your team, the clock starts ticking. Their first seven days determine whether they’ll become a confident, contributing team member or a source of costly errors and inefficiencies. And yet, many pharmacies still rely on verbal explanations and scattered notes to get new hires up to speed. The result?… Read more: Why Your Pharmacy’s Success Depends on the First 7 Days of a New Hire

Multi-branch pharmacies often juggle a thousand moving parts inventory, staff, customers, and suppliers across different locations. One such pharmacy group we worked with had three busy outlets but was struggling with a critical blind spot: financial reporting. Decisions about stocking, hiring, and expansion were mostly based on instinct because accountants took weeks to compile reports.… Read more: What happened when a Multi-Branch pharmacy saw its profits in real-time

When you mentioned “software subscription,” what was your gut reaction? “Expense,” “overhead,” “monthly drain”? You’re not alone. Many pharmacy owners feel that way. But…what if that same subscription is the investment that protects margins, reduces losses, and drives scale? In the current Kenyan economy, with competition, regulatory pressures, rising supplier prices, and margins squeezed in… Read more: From “Cost” to “Investment”

Pharmacies by nature are transactional: customer comes, you dispense, transaction recorded. But what if each transaction could tell a story; a story of growth, trends, opportunities you haven’t yet seized? In a post-pandemic world, resource constraints are real. Supply chain delays, inflation, regulatory costs all squeezing margins. Running “business as usual” is no longer enough.… Read more: From Transactions to Growth Strategy

At the end of the day, pharmacies don’t just sell pills; they sell service. A patient may forget the price of paracetamol, but they won’t forget standing in a queue for 15 minutes, being handed a messy receipt, or struggling to pay. Digital systems revolutionize customer experience (CX). Integrations like M-Pesa payments, instant receipts, and… Read more: Customer Experience Revolution